An overview of the Digital Business Model, its characteristics and much more…!
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Digital business models are how companies can create, deliver and capture value in a digital economy. To do this, digital business models use mostly different digital technologies to create and deliver their products and services digitally. There are many different dynamics in digital businesses because the products offered usually have no marginal cost, which has different implications for price and supply and clearly differentiates them from classical business models.
One consequence is that the barriers to entry for these businesses are much lower than for traditional businesses. This lower barrier to entry is due to the fact that the cost of starting a digital business is much lower and you don’t need as much physical infrastructure. Also, the reach of a digital business is much greater, as with a website or app you can potentially reach customers all over the world without physically leaving the country.
Another consequence is that digital businesses, which can expand very quickly, are often based on economies of scale. That’s because they don’t need as much physical infrastructure to grow, and they can easily reach more customers. Also, digital businesses can often be automated or outsourced to reduce costs, making them profitable on a larger scale than traditional businesses.
Characteristics of digital business models
Digital business models differ significantly from traditional models and digital offerings. They are characterized by certain features that make them unique and define how they work in the digital age:
- Value creation through digital technologies: The core value of a digital business model is based on the use of digital technologies. Companies like Amazon or Google are unthinkable without the internet. Their offerings, although they sometimes include physical or additional services, are mainly based on digital platforms and tools.
- Innovative character: Digital business models often bring innovative solutions to the market that disrupt traditional offerings. For example, transportation brokerage through apps such as Uber has revolutionized the traditional cab service by providing a fully digital solution for transportation needs.
- Digital customer acquisition and distribution: Services and products are mainly accessed via digital channels. Digital business models often exclusively use such channels for marketing, sales and customer service, especially in models designed for rapid customer growth such as the freemium model or marketplaces.
- Digital unique selling proposition (USP): The value that customers see in digital services and offers and are willing to pay for is an indicator of a digital business model. The customer benefit is generated and monetized digitally.
- Global reach without borders: Digital products and services know virtually no borders. This global reach enables digital business models to expand effortlessly into international markets. While localization is important for a better user experience, many digital models, such as SaaS software, even eliminate the need for localization.
- Scalability: A key feature of digital business models is their enormous scalability. Digital goods can be copied or used almost limitlessly, which sets them apart from traditional business models. This scalability enables rapid growth and efficient market penetration.
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